RollCall Live Support

Find setup guides, roster formatting help, troubleshooting steps, and policy pages for RollCall Live.

Getting started

Connect Zoom, save your codes, load your roster and test before the meeting.

Open guide

Access codes & sharing

View and admin codes, changing codes, recovering a lost admin code and sharing view links.

Open guide

Roster CSV

Prepare your roster so RollCall Live can match participants accurately.

View CSV format

Troubleshooting

Resolve sync, roster, unmatched participant, and browser issues.

Get help

Contact support

Email jp@dataonthespot.com. For urgent live meeting support, include the meeting date, organization name, and a short description of the issue.